Delivery
What are the delivery times?
In general, Colissimo orders are delivered within 72 hours in France. Current delivery times are around 2 to 4-5 days. Chronopost express delivery (next day delivery) is available. Please note that we need 2 to 5 days to prepare your order.
How much does shipping cost?
Delivery costs are approximately €9 for France , with free delivery for orders over €120 .
Our items are bulky and sometimes fragile: special care is taken with the packaging so that they arrive at your home in perfect condition.
Do you ship abroad?
Yes. We deliver in Europe and internationally thanks to our logistics partners.
For Europe, delivery costs start at a minimum of €15 , depending on the destination.
Why hasn't my order arrived yet?
Customs may take a little longer to process your order, especially in the United States, the United Kingdom, and the United Arab Emirates. Contact us to find out more about your order status.
Can I cancel or change my order?
No problem, just use the contact form to explain the situation.
What happens if my order is damaged or incorrect?
If your order is damaged, incorrect or incomplete, please contact us immediately. Please remember to include your order number and attach a photo. If the item is incorrect, it is our fault and we will resend you the correct item.
Do you sell to boutiques?
Yes absolutely, go to this page or write us a message below:
The products
Are the lamps wireless?
No. The lamps are equipped with a power cable.
The cable is 1 meter long for versions with a dimmer, and 2 meters long for USB or standard mains versions. This information is always specified in the product description.
What type of light bulb should I use?
The lamps only work with LED bulbs , as they are sensitive to heat.
For optimal and safe results, it is recommended to use a bulb with a maximum color temperature of 3000 K (warm light).
How are the lamps made?
The lamps are made using a mix of modern technology and traditional craftsmanship : 3D printing for the structures and laser cutting of wood for certain elements.
Each piece is conceived, designed and assembled in Savoie , in my workshop, in small series.
Can I use your plant pots or vases outdoors?
No. The products are designed for indoor use only .
Prolonged exposure to sunlight and UV rays would eventually alter the material over the years.
What are your products made of?
The products are made from plant-based materials .
The main material is PLA , a bioplastic derived from the fermentation of plant sugars , notably from sugar cane or beetroot .
This choice eliminates the use of petroleum-based plastics, while maintaining good mechanical and aesthetic properties.
The company
In what ways are you eco-responsible?
1. Sustainable production
3D printing allows for small-batch production, without unnecessary stock, with low energy consumption and very little material wasted.
2. Materials of plant origin
The products are made from PLA , a material derived from plant resources such as sugar cane or beetroot, limiting the use of petroleum-based plastics.
3. Simple and reusable packaging
The packaging is mostly made of paper . Whenever possible, cardboard and other materials already used are reused , in order to reduce waste and excess.
Can I speak to the founder?
Yes, absolutely.
You will also speak to the designer , the photographer , the accountant , and the shipping manager .
Spoiler alert: it's the same person :-)
Do you have a shop or workshop that we can visit?
No, unfortunately. We only have a workshop , which is not open to the public.
Maybe one day?
Do you have any questions left?
We will respond within 24 hours, Monday through Friday.